Coronavirus - Community Support Hub

This page aims to provide a community resource to help support all parishioners who face self-isolation and social distancing. It will post regular updates on local help and support available through the community volunteers group and provide signposting to useful help and advice. (Links will be made available as soon as available).

How to get help, support and advice:
Call the CSG support line on 01548 312090 (Voicemessage checked daily between 9am-6pm).
or, email slaptoncsg@gmail.com (inbox checked daily between 9am-8pm).

Important information

1. All calls to the CSG helpline from UK landlines and mobiles are charged at the normal call rates applied by your service provider. Please check your current tariff for current prices.
2. Click here to read and print our 'Working Safely with you' document. This is also sumarised below.

Please be assured your personal information and details of your query will be treated in strict confidence and will only be shared on a need to know basis within the Slapton Community Support Group with the relevant volunteer(s). If a volunteer from the CSG has concerns about you, or another person's safety or welfare, they are obliged to pass on details to the relevant bodies in line with the Parish Councils official safeguarding policy. Whilst the parish council will usually see references and conduct police checks on prospective volunteers, due to the current crisis situation, resources are not available to do this at this time and the CSG can only offer a support volunteer on the understanding that you accept that the usual checks have not been completed and agree to this.

Latest Community Support Group (CSG) updates:

3-7-20 - CSG Update - Click here to view how the CSG will provide support as lockdown eases.

11-6-20 - CSG update - Click here to read the latest news and projects in progress.

18-5-19 - CSG weekly update - Click here to read about the work being undertaken across the parish.

7-5-19: Slapton Volunteer Online Repeat Prescription service launched from both Chillington surgery and Dartmouth Medical Practice via Lloyds and Boots Pharmacy in Dartmouth. Click here to find out more and download the request form.

26-4-20: Weekly community support group update. Click here to read.

21-3-20: New food drop off point open Monday 20th April 2020 at Slapton Village Hall.

At this difficult time our local foodbanks are working really hard to help support people all across all local communities. In response to the ever increasing demand on our Kingsbridge and Dartmouth foodbanks, from Monday 20th April 2020, a food bank drop off point will be open at Slapton Village Hall reception area during the following Post Office opening hours:

  • Mondays 1.00pm - 3.00pm
  • Thursday 10.00am - 12.00 noon

Click here to download the opening times
click here to read more about the launch.

26-3-20: A new local community support telephone helpline is launched.

A new parish wide telephone help line is now available to help support those more vulnerable, and all parishioners who do not have internet access, to be signposted to the essential local support and services they need. during this crisis.

All parishioners will shortly receive a letter about the new phone support service giving details of how to access this by phone plus window posters to help ask for help. So that the most vulnerable can get through quickly and easily, the CSG group would really appreciate if all parishioners with internet access could use this self service page and slaptoncsg@gmail in the first instance, to help keep the lines free.

Please note, this is a village help line run by a small team of volunteers and does not substitute for any of the national and regional support services also being put in place.

21-3-20 Establishment of a new Volunteer Community Support Committee

On Saturday 21st March a team of volunteers from across our parish met by video conference to look at ways of providing essential support to parishioners who are most vulnerable and those now in self isolation. A new Slapton Community Support Committee, know as CSG, has now been established under the umbrella of the Parish Council.

The CSG is working at pace to put in place the essential help, support and guidance that the most vulnerable in our community will need both immediately and in the medium to longer term. Given that all parishioners are now in isolation, the remit will be extended to also cover this situation. This information will continue to be communicated as it becomes available on this page.

To join the group email: slaptoncsg@gmail.com with their full name, email, home and mobile and the team will then contact you directly. (In the circumstance it will be assumed you have given your permission to use your data).

Thank you for your support and patience whilst we mobilise our volunteers. We will be contacting all our villagers by letter, as soon as possible this week with details of how to access support if you do not have internet access. In the meantime, please see opposite for useful information and reference sources which may help you during this crisis.

Julie Hinder, Chair Slapton Parish Council.


 Useful Links

Coronavirus (COVID-19)

Slapton Community Support Group - Coronavirus


See links below to obtain immediate advice, help and support:
Read and print our CSG 'Working safely with you' document

1. Businesses and Individuals:

2. NHS Coronavirus pages with information and guidance:

3. Central Government - What you need to do to protect yourself and others against Coronavirus (COVID-19) cases in the UK. Includes details on employment and financial support for Business and other organisations, Healthcare workers and carers, Travel, How Coronavirus is affecting public services, How you can help.

4. Children:

5. Wellbeing:

6. Video conferencing

If your family member has a tablet or smartphone, you can also help them get set up with apps such as Skype, Facebook Messenger and WhatsApp, all of which do video calls. Also Apple users can also use FaceTime,

6. For advice on your Local Village services see below:

7. Pet and animal care:

Public Health England

Stay at home for 7 days if you have either:

  • a high temperature
  • a new, continuous cough

You do not need to contact 111 to tell them you're staying at home. Read our advice about staying at home.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if..

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better
  • Or use the 111 online help

Slapton Parish Council | Coronavirus Support