Coronavirus - Community Support Hub

This page aims to provide a community resource to help support all parishioners who face self-isolation, quarantine or are in lockdown. It will post updates on local help and support available through the community support group and provide signposting to other useful official help and advice. All new community news links for 2021 will go live as soon as available.  

How to get help, support and advice for non-health related matters:
1. View the useful links to official sites on the right hand side of this page.
2.
Call the CSG support line on 01548 312090 (Manned by a volunteer 9am-5pm. Please leave a voicemail if your call is not answered immediately and you call will be returned the same day if the call is before 5pm, or next day early morning. If your call is health related please use the 111 online coronavirus service, or call 111 if you cannot find the help you need online.
3. email: slaptoncsg@gmail.com. The inbox checked daily between 9am and 5pm by a CSG volunteer and response times are as above. If an urgent no health related matter please call the CSG helpline first.

Important information

1. All calls to the CSG helpline from UK landlines and mobiles are charged at the normal call rates applied by your service provider. Please check your current tariff for current prices.
2. Click here to read and print our 'Working Safely with you' document. This is also summarised below.
Please be assured your personal information and details of your query will be treated in strict confidence and will only be shared on a need-to-know basis within the Slapton Community Support Group with the relevant volunteer(s). If a volunteer from the CSG has concerns about you or another person's safety or welfare, they are obliged to pass on details to the relevant bodies in line with the Parish Council's official safeguarding policy. Whilst the Parish Council will usually see references and conduct police checks on prospective volunteers, due to the current crisis situation, resources are not available to do this at this time and the CSG can only offer a support volunteer on the understanding that you accept that the usual checks have not been completed and agree to this.

In 2021, the Parish Council and CSG advises all parishioners in need of volunteer support in any way e.g. Prescription or shopping collection, to register with the NHS Volunteer Responders (Otherwise known as the GoodSam App or service.  All NHS Volunteer responders have undertaken official checks. See information below under update 08-01-21.

Latest Community Support Group (CSG) updates:

20/2/21:  Devon County Council - New interactive online map of all vaccine and testing centres across DevonView the map by clicking here.

18-01-21:  The Police have now set up a special online hub to reports suspected Covid-19 legal breaches. Read more about this service by clicking here. 

08-01-21: Just a reminder that the NHS Volunteer responder system GoodSam is now fully up-and-running:

  • If you’d like to register as a volunteer, go to goodsamapp.org/nhsvolunteerresponders.
  • If you’re classed as vulnerable in any way and you’d like to register for support (for example, for prescription or shopping collection), go to goodsamapp.org/nhsreferral.
  • If you don’t have online access and are deemed vulnerable then call 0808 196 3646.
  • If you aren’t able to register by telephone or online and are deemed vulnerable then call the CSG Support Line on 01548 312090 (Monday-Sunday, 9-5pm) and a volunteer will complete a referral form for you subject to your approval.

04-01-21: The Village community food bank collection point is still operating from the Slapton Village Hall reception area during the Post Office opening hours. At this difficult time our local Kingsbridge foodbank is working really hard to help support people all across all local communities and so in response,we have set a new challenge for 2021 of 2021 non perishable items and or private cash donations by BACS or direct debit by 15 December 2021

You can drop off items at the Slapton Village Hall reception area during the following Post Office opening hours:

  • Mondays 1.00pm - 3.00pm
  • Thursday 10.00am - 12.00 noon

Thank you for your support and patience as our service is operated by volunteers from our community.  Please also refer to the useful official information and reference sources opposite which may be of help to you in the first instance.

To join the CSG group email slaptoncsg@gmail.com with their full name, email, home and mobile and the team will then contact you directly. (In the circumstance it will be assumed you have given your permission to use your data).

Julie Hinder, Chair Slapton Parish Council.

Devon County is currently in a National Lockdown effective from 00.01 Tuesday 6th January 2021

Stay Home - Protect the NHS - Save Lives
NHS Official Covid-19 Pandemic Safety poster


HM Government / NHS Navy Blue Hands, Face, Space poster
We must keep on protecting each other: Hands, Face, Space

 Useful Links

Coronavirus (COVID-19)

Slapton Community Support Group - Coronavirus

See links below to obtain immediate advice, help and support:
Read and print our CSG 'Working safely with you' document

1. Businesses and Individuals:

2. NHS Coronavirus pages with information and guidance:

3. Government - What you need to do to protect yourself and others against Coronavirus (COVID-19) cases in the UK. Includes details on employment and financial support for Business and other organisations, Healthcare workers and carers, Travel, How Coronavirus is affecting public services, How you can help.

4. Children:

5. Wellbeing:

6. Video conferencing

If your family member has a tablet or smartphone, you can also help them get set up with apps such as Skype, Facebook Messenger and WhatsApp, all of which do video calls. Also Apple users can also use FaceTime,

6. For advice on your Local Village services see below:

7. Pet and animal care:

Public Health England

Stay at home for 10 days if you have either:

  • a high temperature
  • a new, continuous cough

You do not need to contact 111 to tell them you're staying at home. Read our advice about staying at home.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if..

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better
  • Or use the 111 online help

Slapton Parish Council | Coronavirus Support