Issued: 25 April 2022
Just over 9,000 households who live in Council Tax bands A to D and who paid by Direct Debit on 1 April have now been paid their £150 Council Tax Energy Rebate by South Hams District Council.
Despite guidance issued to councils stating that payments should be made by the deadline of 30 September, South Hams District Council knew that their residents needed this extra help as soon as possible.
Staff worked rapidly to set up the systems to those already registered by direct debit, so they could be paid as early as possible. Whereas some councils nationwide have told their residents that they won’t receive payment until as late as the September deadline.
To date, the Council has issued just over 9,000 payments, which was paid to residents’ bank accounts last week.
Those with different direct debit payment dates throughout April will receive similar payments soon.
An application form is live on the Council’s website, for those who do not pay by Direct Debit, and these will be processed from May.
South Hams District Council’s, Cllr Hilary Bastone, Deputy Leader, said: "We want to support our residents as much as possible and getting the money to those who need it, as fast as possible is crucial. Our teams are well practiced after years of paying business grants at being able to quickly react to ever changing situations and they have done it yet again. We are one of the first batches of councils to get the money paid direct to our residents.
“We will continue to work our way through the rest of the direct debit payments as quickly as we can and then we’ll move on to those residents who don’t pay their council tax by direct debit. If we don’t already have your bank details, then there is a form on our website where you can send them to us.
“If residents don’t qualify for this rebate, there are other ways we can help, so please do look at what is available on our website if residents need support.
“There are a lot of unscrupulous people out there who will try to take advantage of vulnerable people, so please watch out for scammers who may try to cold call residents to gain access to their bank account details. We stress that we never ask for residents’ bank details over the phone, so please never release these. If in any doubt, please contact us directly."
Find out more about the Council Tax Energy Rebate here: www.southhams.gov.uk/energy-rebate
What other Council Tax help can residents get?
You can find out more about what is on offer here: www.southhams.gov.uk/counciltax
Please be aware that telephone calls to and from the Council may be recorded for training and monitoring purposes.